:root{--bg: #f8fafc;--panel: #ffffff;--panel-2: #f1f5f9;--border: #e7eaee;--text: #0f172a;--muted: #64748b;--muted-2: #94a3b8;--primary: #0f172a;--primary-hover: #1e293b;--accent: #16a34a;--accent-soft: #ecfdf5;--blue-soft: #eff6ff;--blue: #1d4ed8;--danger: #dc2626;--danger-soft: #fef2f2;--warn: #d97706;--radius: 12px;--radius-sm: 8px;--shadow: 0 1px 2px rgba(15, 23, 42, .04), 0 4px 16px rgba(15, 23, 42, .06);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:var(--text)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text)}a{color:inherit}button{cursor:pointer;padding:9px 16px;border:1px solid transparent;border-radius:var(--radius-sm);background:var(--primary);color:#fff;font-weight:600;font-size:14px;transition:background .15s,border-color .15s,opacity .15s}button:hover:not(:disabled){background:var(--primary-hover)}button.secondary{background:var(--panel);color:var(--text);border-color:var(--border)}button.secondary:hover:not(:disabled){background:var(--panel-2)}button.ghost{background:transparent;color:var(--muted);border-color:transparent;padding:6px 10px}button.ghost:hover:not(:disabled){background:var(--panel-2);color:var(--text)}button.danger{background:var(--danger)}button.tiny{padding:4px 10px;font-size:12px}button:disabled{opacity:.5;cursor:not-allowed}input,select,textarea{font-family:inherit;font-size:14px;color:var(--text)}.muted{color:var(--muted)}.error{color:var(--danger);font-size:14px;margin:8px 0}.avatar{flex:none;display:grid;place-items:center;width:40px;height:40px;border-radius:50%;background:var(--panel-2);color:var(--muted);font-weight:700;font-size:15px;text-transform:uppercase}.avatar.sm{width:32px;height:32px;font-size:13px}.login-screen{min-height:100vh;display:grid;place-items:center;padding:24px;background:var(--bg)}.login-card{width:100%;max-width:380px;background:var(--panel);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow);padding:28px}.login-brand{display:flex;align-items:center;gap:12px;margin-bottom:24px}.brand-logo{display:grid;place-items:center;width:44px;height:44px;background:var(--primary);color:#fff;border-radius:12px}.login-brand h1{font-size:19px;margin:0;line-height:1.1}.login-brand p{margin:2px 0 0;font-size:13px;color:var(--muted)}.field{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}.field label{font-size:13px;font-weight:600}.field input,.field select{padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel);outline:none;transition:border-color .15s,box-shadow .15s}.field input:focus,.field select:focus{border-color:var(--primary);box-shadow:0 0 0 3px #0f172a14}.field textarea{padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel);outline:none;font:inherit;resize:vertical;transition:border-color .15s,box-shadow .15s}.field textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px #0f172a14}.btn-block{width:100%;justify-content:center;padding:11px}.login-divider{display:flex;align-items:center;gap:12px;margin:20px 0;color:var(--muted-2);font-size:12px}.login-divider:before,.login-divider:after{content:"";flex:1;height:1px;background:var(--border)}.google-btn{width:100%;display:flex;align-items:center;justify-content:center;gap:8px}.soon-badge{font-size:11px;font-weight:600;background:var(--panel-2);color:var(--muted);border-radius:999px;padding:2px 8px}.login-foot{text-align:center;margin-top:18px;font-size:13px;color:var(--muted)}.app-shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}.sidebar{display:flex;flex-direction:column;background:var(--panel);border-right:1px solid var(--border);padding:16px 12px;position:sticky;top:0;height:100vh}.sidebar-brand{display:flex;align-items:center;gap:10px;padding:8px 8px 16px}.sidebar-brand .brand-logo{width:34px;height:34px;border-radius:9px}.sidebar-brand strong{font-size:16px}.env-switcher{display:flex;flex-direction:column;gap:4px;padding:0 8px 12px;margin-bottom:4px;border-bottom:1px solid var(--border, #e5e7eb)}.env-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.env-select{width:100%;padding:8px 10px;border-radius:var(--radius-sm);border:1px solid var(--border, #d1d5db);background:#fff;font-weight:600;font-size:14px;cursor:pointer}.nav{display:flex;flex-direction:column;gap:2px;margin-top:8px}.nav-item{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:var(--radius-sm);text-decoration:none;color:var(--muted);font-weight:600;font-size:14px;border:none;background:transparent;width:100%;text-align:left;cursor:pointer}.nav-item:hover{background:var(--panel-2);color:var(--text)}.nav-item.active{background:var(--primary);color:#fff}.nav-item.disabled{color:var(--muted-2);cursor:default}.nav-item.disabled:hover{background:transparent;color:var(--muted-2)}.nav-item .soon-badge{margin-left:auto}.sidebar-foot{margin-top:auto;border-top:1px solid var(--border);padding-top:12px}.sse-pill{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:4px 10px;border-radius:999px;background:var(--panel-2);color:var(--muted);margin:0 4px 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760px){.app-shell{grid-template-columns:1fr}.sidebar{position:static;height:auto;flex-direction:row;flex-wrap:wrap;align-items:center}.nav{flex-direction:row;flex-wrap:wrap;margin:0}.sidebar-foot{margin:0;border:none;padding:0}}.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px;flex-wrap:wrap}.page-head h1{font-size:22px;margin:0}.search-box{position:relative;width:280px;max-width:100%}.search-box .s-icon{position:absolute;left:11px;top:50%;transform:translateY(-50%);color:var(--muted-2);pointer-events:none}.search-box input{width:100%;padding:9px 12px 9px 36px;border:1px solid var(--border);border-radius:999px;background:var(--panel);outline:none}.search-box input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #0f172a0f}.tabs{display:flex;gap:8px;margin-bottom:16px;flex-wrap:wrap}.tab{display:inline-flex;align-items:center;gap:7px;padding:7px 14px;border-radius:999px;background:var(--panel);border:1px solid var(--border);color:var(--muted);font-weight:600;font-size:13px}.tab:hover{background:var(--panel-2)}.tab.active{background:var(--primary);color:#fff;border-color:var(--primary)}.tab .count{background:#00000014;border-radius:999px;padding:0 7px;font-size:12px}.tab.active .count{background:#ffffff38}.filter-tags{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}.filter-tag{font-size:12px;padding:4px 10px;border-radius:999px;border:1px solid var(--border);background:var(--panel);color:var(--muted);cursor:pointer}.filter-tag.on{border-color:var(--primary);color:var(--text);background:var(--panel-2)}.conv-list{list-style:none;margin:0;padding:0;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow)}.conv-row{border-bottom:1px solid var(--border)}.conv-row:last-child{border-bottom:none}.conv-row.is-unread{background:#fcfdff}.conv-link{display:flex;gap:14px;align-items:flex-start;padding:16px 18px;text-decoration:none;color:var(--text)}.conv-link:hover{background:var(--panel-2)}.conv-main{flex:1;min-width:0}.conv-top{display:flex;align-items:baseline;gap:8px}.conv-top .name{font-weight:700;font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-top .phone{font-size:12px;color:var(--muted-2);white-space:nowrap}.conv-top .time{margin-left:auto;font-size:12px;color:var(--muted-2);white-space:nowrap}.conv-preview{color:var(--muted);font-size:13px;margin:4px 0 8px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-meta{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.conv-side{display:flex;flex-direction:column;align-items:flex-end;gap:8px}.unread-dot{background:var(--accent);color:#fff;border-radius:999px;min-width:20px;height:20px;padding:0 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0;font-size:13px;color:var(--muted);flex-wrap:wrap}.actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.assign-box{display:inline-flex;gap:6px}.assign-box select{padding:8px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel)}.messages{flex:1;display:flex;flex-direction:column;gap:10px;padding:4px 2px 16px}.msg{max-width:68%;padding:9px 13px;border-radius:14px;font-size:14px;line-height:1.35;box-shadow:var(--shadow)}.msg-inbound{align-self:flex-start;background:var(--panel);border:1px solid var(--border);border-bottom-left-radius:4px}.msg-outbound{align-self:flex-end;background:#d1f4dd;border-bottom-right-radius:4px}.msg-text{white-space:pre-wrap;word-break:break-word}.msg-meta{font-size:11px;margin-top:4px;color:var(--muted);display:flex;gap:6px;align-items:center}.msg-media{display:flex;flex-direction:column;gap:6px}.msg-media-link{display:block;line-height:0}.msg-image{max-width:100%;max-height:320px;border-radius:10px;display:block;cursor:zoom-in}.msg-video{max-width:100%;max-height:320px;border-radius:10px;display:block;background:#000}.msg-file{display:inline-flex;gap:6px;align-items:center;padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel);text-decoration:none;color:inherit;word-break:break-all}.msg-file:hover{border-color:var(--primary)}.ai-copilot{margin-top:12px}.ai-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.ai-hint{font-size:12px}.ai-suggestion{margin-top:8px;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:10px;box-shadow:var(--shadow)}.ai-suggestion textarea{width:100%;resize:vertical;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);font-family:inherit;font-size:14px}.ai-suggestion textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #0f172a0f}.ai-actions{display:flex;gap:8px;margin-top:8px}.composer-tools{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:12px}.tpl-picker{margin-top:8px;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:10px;box-shadow:var(--shadow)}.tpl-picker input{width:100%;padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius-sm);margin-bottom:8px}.tpl-picker ul{list-style:none;margin:0;padding:0;max-height:220px;overflow-y:auto}.tpl-picker .tpl-empty{padding:8px}.tpl-pick{display:flex;flex-direction:column;gap:2px;width:100%;text-align:left;background:transparent;color:var(--text);border:none;border-radius:var(--radius-sm);padding:8px 10px}.tpl-pick:hover{background:var(--panel-2)}.tpl-pick .muted{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.templates-panel .tpl-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:8px;max-width:640px}.tpl-row{display:flex;gap:12px;align-items:flex-start;justify-content:space-between;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 12px;box-shadow:var(--shadow)}.tpl-row.is-inactive{opacity:.6}.tpl-row .tpl-main{min-width:0;flex:1}.tpl-row .tpl-content{margin:4px 0 0;white-space:pre-wrap;font-size:13px}.templates-panel textarea,.tpl-row textarea{width:100%;padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius-sm);font-family:inherit;resize:vertical}.google-btn-host{display:flex;justify-content:center;min-height:40px}.composer{position:sticky;bottom:0;display:flex;gap:10px;padding:12px;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);margin-top:8px}.composer input{flex:1;padding:11px 14px;border:1px solid var(--border);border-radius:999px;outline:none}.composer input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #0f172a0f}.composer .send-btn{display:inline-grid;place-items:center;width:44px;height:44px;padding:0;border-radius:50%}.note{margin-top:12px;padding:12px 14px;border-radius:var(--radius-sm);background:var(--panel-2);color:var(--muted);font-size:13px}.note.error{background:var(--danger-soft);color:#b91c1c}.tpl-sender{margin-top:12px}.tpl-sender .tpl-picker{display:flex;flex-direction:column;gap:10px}.tpl-sender select{width:100%;padding:9px 10px;border:1px solid var(--border);border-radius:var(--radius-sm)}.tpl-vars{display:flex;flex-direction:column;gap:8px}.tpl-vars input{padding:9px 10px;border:1px solid var(--border);border-radius:var(--radius-sm)}.tpl-preview{background:var(--panel-2);border-radius:var(--radius-sm);padding:8px 10px}.tpl-preview p{margin:4px 0 0;white-space:pre-wrap;font-size:13px}.send-tpl-btn{align-self:flex-start}.msg-status{font-size:11px;font-weight:600;display:inline-flex;align-items:center;gap:3px}.msg-status.status-sent,.msg-status.status-delivered{color:var(--muted)}.msg-status.status-read{color:var(--blue)}.msg-status.status-failed{color:var(--danger)}.msg-status.status-queued{color:var(--muted-2)}.panel-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);max-width:640px}.tags-panel{max-width:640px}.tag-create{display:flex;gap:8px;margin:14px 0}.tag-create input[type=text],.tag-create input:not([type]){flex:1;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm)}.tag-create input[type=color]{width:44px;padding:2px;border:1px solid var(--border);border-radius:var(--radius-sm)}.tag-rows{list-style:none;padding:0;display:flex;flex-direction:column;gap:8px}.tag-row{display:flex;align-items:center;gap:10px;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 12px;box-shadow:var(--shadow)}.tag-row input:not([type=color]){flex:1;padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius-sm)}.tag-row input[type=color]{width:40px;padding:2px;border:1px solid var(--border);border-radius:6px}.agents-page .panel-card{margin-bottom:8px}.card-title{font-size:16px;margin:0 0 12px}.list-title{margin:22px 0 12px}.ok-msg{color:#15803d;background:var(--accent-soft);border:1px solid #bbf7d0;padding:10px 12px;border-radius:var(--radius-sm);font-size:14px;margin:8px 0}.user-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:8px;max-width:640px}.user-row{display:flex;align-items:center;gap:12px;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 14px;box-shadow:var(--shadow)}.user-row .u-meta{flex:1;min-width:0}.role-admin{background:var(--blue-soft);color:var(--blue);border-color:#bfdbfe}.role-agent{background:var(--panel-2);color:var(--muted)}.user-table{width:100%;border-collapse:separate;border-spacing:0;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow)}.user-table th,.user-table td{text-align:left;padding:11px 14px;border-bottom:1px solid var(--border);font-size:14px;vertical-align:middle}.user-table thead th{background:var(--panel-2);font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted)}.user-table tbody tr:last-child td{border-bottom:none}.user-table tr.is-inactive{opacity:.6}.user-table td .avatar.sm{display:inline-grid;vertical-align:middle;margin-right:6px}.user-table input,.user-table select{padding:7px 9px;border:1px solid var(--border);border-radius:var(--radius-sm);width:100%;max-width:220px}.row-actions{display:flex;gap:6px;flex-wrap:wrap}.code-block{background:var(--panel-2, #f3f4f6);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 12px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;line-height:1.5;white-space:pre}.env-checks{display:flex;flex-wrap:wrap;gap:8px 16px}.env-check{display:inline-flex;align-items:center;gap:6px;font-size:13px;cursor:pointer;white-space:nowrap}.env-check input{width:auto;margin:0}.env-check.is-home{color:var(--muted);cursor:default}.contacts-table-wrap{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow)}.contacts-table{width:100%;border-collapse:separate;border-spacing:0}.contacts-table th,.contacts-table td{text-align:left;padding:12px 16px;border-bottom:1px solid var(--border);font-size:14px;vertical-align:middle}.contacts-table thead th{background:var(--panel-2);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);position:sticky;top:0;z-index:1}.contacts-table tbody tr:last-child td{border-bottom:none}.contacts-table tbody tr{transition:background .1s ease}.contacts-table tbody tr:hover{background:var(--panel-2)}.contacts-table th.num,.contacts-table td.num{text-align:center;width:64px}.contact-name{display:inline-flex;align-items:center;gap:10px}.contact-name .avatar.sm{font-weight:700}.contact-link{font-weight:600;color:var(--blue);text-decoration:none}.contact-link:hover{text-decoration:underline}.contacts-table .name-editor input{max-width:220px}.contact-detail .metrics{margin-top:12px}.row-hover{opacity:0;transition:opacity .12s ease}.contacts-table tbody tr:hover .row-hover,.contacts-table tbody tr:focus-within .row-hover{opacity:1}.icon-btn.danger{color:var(--danger);background:transparent}.icon-btn.danger:hover:not(:disabled){color:#fff;background:var(--danger)}.check-cell{width:40px;text-align:center}.check-cell input{width:16px;height:16px;cursor:pointer;accent-color:var(--blue)}.contacts-table tr.row-selected{background:var(--blue-soft)}.contacts-table tbody tr.row-selected:hover{background:#dbeafe}.selection-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:0 0 12px;padding:8px 12px;background:var(--blue-soft);border:1px solid #bfdbfe;border-radius:var(--radius);box-shadow:var(--shadow)}.sel-left{display:flex;align-items:center;gap:10px;min-width:0}.sel-count{font-weight:700;color:var(--blue);white-space:nowrap}.sel-close{display:grid;place-items:center;width:30px;height:30px;padding:0;border-radius:6px;background:transparent;color:var(--blue);border:1px solid transparent}.sel-close:hover{background:#dbeafe}.sel-actions{display:flex;align-items:center;gap:2px;flex-wrap:wrap}.sel-action{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;font-size:13px;font-weight:600;background:transparent;color:var(--blue);border:1px solid transparent;border-radius:6px}.sel-action:hover:not(:disabled){background:#dbeafe}.sel-action.danger{color:var(--danger);background:transparent}.sel-action.danger:hover:not(:disabled){background:var(--danger-soft)}.sel-divider{width:1px;align-self:stretch;margin:4px 6px;background:#bfdbfe}.detail-actions{margin-top:12px}.detail-actions 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12px;border-radius:12px}.pg-role{font-size:11px;font-weight:600;opacity:.6}.pg-user{align-self:flex-end;background:var(--primary);color:#fff}.pg-user .pg-role{color:#fff;opacity:.8}.pg-assistant{align-self:flex-start;background:var(--bg, #f1f5f9);border:1px solid var(--border)}.playground-compose{display:flex;gap:8px;max-width:760px;margin-top:12px}.playground-compose textarea{flex:1;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);font:inherit;resize:vertical}.channel-badge{background:transparent;border:1px solid currentColor;font-weight:600}.analytics-page{max-width:920px}.attr-filters{display:flex;gap:12px;flex-wrap:wrap;align-items:end}.attr-filters label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--muted)}.attr-filters input,.attr-filters select{padding:6px 8px;border:1px solid var(--border);border-radius:var(--radius-sm);font:inherit}.attr-note{font-size:12px;margin:0 0 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10px;border-bottom:1px solid var(--border);white-space:nowrap}.attr-table th{color:var(--muted);font-weight:600}.attr-table .dot{display:inline-block;width:9px;height:9px;border-radius:999px;margin-right:6px;vertical-align:middle}.out-window-note{background:var(--danger-soft);color:#b91c1c;border:1px solid #fecaca;border-radius:8px;padding:8px 10px;margin:8px 0 0}.creds-box{border:1px solid var(--accent, #86efac);background:var(--accent-soft, #f0fdf4);border-radius:8px;padding:12px 14px;margin-top:12px}.creds-box p{margin:0 0 10px;font-size:14px}.creds-box .field input{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px}.deliveries{margin-top:12px}.deliveries summary{cursor:pointer;font-size:13px;font-weight:600}.delivery-list{list-style:none;margin:10px 0 0;padding:0;display:flex;flex-direction:column;gap:8px}.delivery-list li{display:flex;flex-wrap:wrap;gap:8px;align-items:center;font-size:13px}.delivery-error{flex-basis:100%;font-size:12px;word-break:break-word}.note-pending{background:var(--danger-soft);border:1px solid #fecaca;border-radius:8px;padding:10px 12px;margin-top:12px}.note-pending p{margin:0 0 8px;font-size:14px}